Program Registration

Our Commitment to You...

Our new and improved registration system is a part of our continuing effort to provide you with quality customer service, as well as provide a faster, more efficient system for our staff.

Recreational Facilities...

Aurora Family Leisure Complex (AFLC)
135 Industrial Parkway N.
905-841-7529

Stronach Aurora Recreation Complex (SARC)
1400 Wellington St. E.
905-726-4770

Aurora Community Centre (ACC)
1 Community Centre Lane
905-841-2371

Aurora Seniors Centre (ASC)
5 Municipal Drive
905-726-4767

Registration Forms...

Our registration form has been designed to allow more than one participant per family to register for programs on the same form. Please complete all of the required information to ensure that you are placed in the correct program. The form allows 2 participants. One cheque per program please. List alternate choices.

Registration Form 2010 Fall Parks & Recreation Guide

How and When do I Register?

Registrations

We reserve the right to withdraw, postpone, cancel or combine classes, limit registration, or change instructors. Every effort is made to enroll you in your first program choice, and to ensure that your recreation experience meets and/or exceeds your expectations. Submission of a registration does not guarantee acceptance in the requested program. The Department of Parks and Recreation Services will send out confirmation of your enrollment. If you have not received the confirmation two days prior to the commencement of the program, please call 905-841-7529 or 905-726-4770 for verbal confirmation.

If a program is cancelled, you will be notified by telephone. Please provide us with day and evening contact numbers on your registration form. You may transfer to another program, free of charge (subject to space availability), receive a full refund, or apply a credit note to your account.

All NSF cheques will be charged $40.00 (tax included) and will need to be replaced by cash or certified cheque.

We accept non-resident registrations into our programs, subject to space availability.

Post-dated cheques accepted for Memberships, A Child's View and Summer Camp Programs ONLY. Post-dated cheques must be dated for no less than 2 weeks before program start date.

Waiting Lists

If you can not be accommodated in any of your selections, your name will be added to the waiting list for your 1st choice only. Every effort is made to add additional classes or to accommodate you into another program.

Refunds or Transfers

All requests for refunds must be made IN WRITING. Non-medical related cancellations for Aquatics will only be accepted prior to the second regularly scheduled class.

Participants receive a full refund less a $20.00 administration fee, when canceling before the class starts. Participants receive a refund, on a pro-rated basis, less a $20.00 administration fee for all other refund requests. There will be no administration fee for refunds due to medical reasons (pro-ration still applies). A medical note must accompany the refund request. Please note that refunds or transfers will be processed according to the date your written request is received by our Department. Please allow 3-5 weeks for all refunds to be processed.

Participants withdrawing using Tele-PLAY will not be charged the $20.00 administration fee.

Transfers will only be accepted prior to the second regularly scheduled class. There will be no penalty for transferring.

Please contact the Reception Desk at 905-841-7529 for more information regarding Membership Pass refunds (special conditions apply).

Discounts

Where there are three or more children in the same family taking part in the SAME PROGRAM DIVISION, the third and subsequent children will be charged half price. Please take discount off lower priced program.

We regret that this does not apply to some of our Aquatic Leadership Programs, H30 Lessons, Special Needs Aquatics, Private/Semi-Private Lessons, Special Events or to Leisure Complex Memberships. Please contact the Reception Desk at 905-841-7529 for details.

All discounts must be deducted by the applicant at the time of registration.

Schedules
Our best effort is made to provide you with the most accurate information at the time of printing, however, schedules are subject to change. We reserve the right to cancel, amend, change, postpone or combine classes/activities that are listed in this guide.